Arbitration Tech and Virtual Hearings Toolkit

The Campaign for Greener Arbitrations North America Committee is pleased to present the Arbitration Tech and Virtual Hearing Toolkit – a practical and concise summary of:

International arbitral institution rules applicable to virtual hearings and electronic communication, including links to applicable guides.
Technology resources for remote hearings.

We hope that this will provide a convenient toolkit for arbitrators and practitioners interested in conducting arbitrations in line with greener practices, such as those outlined in the CGA’s Green Protocols.

A special thanks to CGA North America Vice-Chair Sarah McEachern, Partner at Borden Ladner Gervais LLP (Canada), and Hessam Mehrabi for designing and compiling the toolkit. For any comments and suggestions, please contact Ryan Hicks, Secretary to the CGA North America Committee, at ryan.hicks@freshfields.com. Please note that this toolkit is a summary and is not an exhaustive compilation.

Download Tech and Virtual Hearing Toolkit

Table “A” – International Arbitration Institutions’ Rules and Guides Regarding Holding Virtual Hearing/Examination and

Arbitration Institution	Virtual Hearing Possibility	Virtual Witness Examination Possibility	Electronic Communication/Filing Possibility	Guides
Arbitration Institute of the Stockholm Chamber of Commerce (SCC)	Yes, under Article 32 of the SCC Arbitration Rules (2023)	Yes, pursuant the arbitral tribunal's broad discretion under Articles 2 and 23 of the SCC Arbitration Rules (2023)	Yes, under Article 5 of the SCC Arbitration Rules (2023)	SCC Virtual Hearing Survey
				SCC arbitrators’ tips for a successful virtual hearing
				The SCC offers its users the SCC Platform , which enables the participants a secure workspace for communication and filing.
Australia Centre for International Commercial Arbitration (ACICA)	Yes, under Sections 25.4and 35.5 of ACICA Arbitration Rules (2021)	Yes, under Sections 25.5 ,35.5 , and 36.5 of ACICA Arbitration Rules (2021)	Yes, under Sections 4 ,6.1 , 7.1 , and 26.6 of ACICA Arbitration Rules (2021)	Draft Procedural Order for Use of Online Dispute Resolution Technologies in ACICA Rules Arbitrations
CPR Dispute Resolution	Yes, pursuant the arbitral tribunal's broad discretion under Rules 9.1 , 9.2 , and12.1 of CPR Rules for Administered Arbitration of International Disputes (2019)	Yes, pursuant the arbitral tribunal's broad discretion under Rules 9.1 , 9.2 , and12.4 of CPR Rules for Administered Arbitration of International Disputes (2019)	Yes, pursuant the arbitral tribunal's broad discretion under Rules 3 and 9.7 of CPR Rules for Administered Arbitration of International Disputes (2019)	Protocol on Cybersecurity in International Arbitration \| ICCA, NYC Bar, & CPR
CPR Dispute Resolution				Annotated Model Procedural Order for Remote Video Arbitration Proceedings
Dubai International Arbitration Center (DIAC)	Yes, Articles 20.2 and 26.1of DIAC Arbitration Rules (2022)	Yes, Article 27.6 of DIAC Arbitration Rules (2022)	Yes, Articles 3.1 , 4.3 , and 5.3 of DIAC Arbitration Rules (2022)	N.A.
German Institute for Arbitration (DIS)	No, the temporary Covid-19 specific procedure is no longer in place except in limited instances such as electronic	No	Yes, Article 4 of DIS Arbitration Rules (2018)	N.A.

Arbitration Institution

Virtual Hearing Possibility

Virtual Witness Examination

Possibility

Electronic

Communication/Filing Possibility

Guides

submission of Request for Arbitration.

Hong Kong International

Arbitration Centre (HKIAC)

Yes, pursuant to the tribunal's broad power to determine procedural matters under

Articles 13(1) of the HKIAC Rules

Yes, under the tribunal's broad power to determine

procedural matters according to 22(5) of the HKIAC Rules

Article 3 of HKIAC Rules

HKIAC Guidelines for Virtual Hearings

International Centre for

Dispute Resolution (ICDR)

Yes, Articles 22.1 and 26.2 of

ICDR International Arbitration Rules (March 2021)

Yes, Article 26.2 of ICDR

International Arbitration Rules (March 2021)

Yes, Article 11.1 of ICDR

International Arbitration Rules (March 2021)

Virtual Hearing Guide for Arbitrators and Parties

Virtual Hearing Guide for

Arbitrators and Parties Utilizing

ZOOM

Order and Procedures for a

Virtual Hearing via

Videoconference

Virtual Hearing Managed Services

International Centre for

Settlement of

Investment Disputes (ICSID)

Yes, under Rules 29 (4)(f)and

32(2) of the ICSID Arbitration Rules (2022)

Yes, under Rule 38(5) of the ICSID Arbitration Rules (2022)

Yes, under Rule 4 of the

ICSID Arbitration Rules (2022)

A Brief Guide to Online Hearings at ICSID

International Chamber of Commerce (ICC)

Yes, Article 26(1) of the ICC Arbitration Rules (2021)

Yes, Pursuant the arbitral tribunal's broad discretion under Article 25 of the ICC

Arbitration Rules

Yes, Articles 4 and 5 of the

ICC Arbitration Rules (2021)

ICC Checklist for a Protocol on

Virtual Hearings and Suggested

Clauses for Cyber -Protocols and

Procedural Orders Dealing with the Organisation of Virtual

Hearings

Arbitration Institution	Virtual Hearing Possibility	Virtual Witness Examination Possibility	Electronic Communication/Filing Possibility	Guides
				Note to Parties and Arbitral Tribunals on the Conduct of the Arbitration under the ICC Rules of Arbitration (2021) (Section VII -C)
				ICC Arbitration and ADR Commission Report on Leveraging Technology for Fair, Effective and Efficient International Arbitration Proceedings (2022)
				ICC Arbitration Commission Report on Managing E Document Production
London Court of International Arbitration (LCIA)	Yes, under Article 19(2) of the LCIA Arbitration Rules (2020)	Yes, pursuant to the arbitral tribunal's broad discretion under Article 14 of the LCIA Arbitration Rules (2020)	Yes, under Articles 1 , 2and 4 of the LCIA Arbitration Rules (2020)	N.A.
Netherlands Arbitration Institute (NAI)	Yes, pursuant the arbitral tribunal's broad discretion under Articles 21(1) and 25(2) of NAI Arbitration Rules (Jan 2015)	Yes, under Articles 28(3)and 21(10) of NAI Arbitration Rules (Jan 2015)	Yes, under Articles 3 of NAI Arbitration Rules (Jan 2015)	The Hague Video Conferencing and Virtual Hearing Guidelines
New York International Arbitration Centre (NYIAC)	NYIAC hosts and provides assistance for remote hearings and hearing -related conferences	NYIAC hosts and provides assistance for remote hearings and hearing -related conferences	NYIAC hosts and provides assistance for remote hearings and hearing related conferences	A Brief Guide to Online Hearings at NYIAC
Seoul International Dispute Resolution Center (IDCR)	IDCR hosts and provides assistance for virtual hearing through “V -Hearing ”	IDCR hosts and provides assistance for virtual hearing through “V -Hearing ”	IDCR hosts and provides assistance for virtual	Seoul Protocol on Video Conferencing in International Arbitration

Arbitration Institution	Virtual Hearing Possibility	Virtual Witness Examination Possibility	Electronic Communication/Filing Possibility	Guides
			hearing through “V Hearing	Seoul IDRC V -Hearing Guide
Singapore International Arbitration Centre (SIAC)	Yes, pursuant the arbitral tribunal's broad discretion under Rule 19(1) SIAC Arbitration Rules (2016)	Yes, pursuant the arbitral tribunal's broad discretion under Rule 25(3) SIAC Arbitration Rules (2016)	Yes, under Rule 2 and 3of SIAC Arbitration Rules (2016)	SIAC Guides: Taking Your Arbitration Remote
Swiss Arbitration Centre	Yes, under Article 27(2) of Swiss Rules of International Arbitration (June 2021)	Yes, under Article 27(5) of Swiss Rules of International Arbitration (June 2021)	Yes, under Articles 2 and 3 of Swiss Rules of International Arbitration (June 2021)	The Swiss Arbitration Hubhelps practitioners and users organise online/hybrid hearings. It is a platform that allows to find and contact providers of hearing facilities and accommodation, interpreters, court reporters, and providers of other useful services, such as video services, virtual data rooms, eDiscovery services for arbitration.
UNCITRAL Arbitration Rules*	Yes, under Articles 28(3)and 17 of UNCITRAL Arbitration Rules (2021)	Yes, under Articles 28(3)and 17 of UNCITRAL Arbitration Rules (2021)	Yes, under Articles 2 and 17 of UNCITRAL Arbitration Rules (2021)	Technical Notes on Online Dispute Resolution
Vancouver International Arbitration Center (VanIAC)	Yes, under Sections 16(b)and 25 of VanIAC International Commercial Arbitration Rules of Procedure (2022)	Yes, under Sections 16(b), 23(d)(e) of VanIAC International Commercial Arbitration Rules of Procedure (2022)	Yes, under Section 2 of VanIAC International Commercial Arbitration Rules of Procedure (2022)	VanIAC Guide: Virtual Hearing
Vancouver International Arbitration Center (VanIAC)				VanIAC Guide: Online Arbitration Platform
Vienna International Arbitration Centre (VIAC)	Yes, under Article 30 of VIAC Rules of Arbitration (2021)	Yes, pursuant the arbitral tribunal's broad discretion under Article 28(1) VIAC Arbitration Rules (2021)	Yes, under Articles 7 and 12 of VIAC Rules of Arbitration (2021)	The Vienna Protocol - A Practical Checklist for Remote Hearing
Arbitration Institution	Virtual Hearing Possibility	Virtual Witness Examination Possibility	Electronic Communication/Filing Possibility	Guides
World Intellectual Property Organization (WIPO) Arbitration and Mediation Center	Yes, under Article 55 of WIPO Arbitration Rules (2021)	Yes, pursuant the arbitral tribunal's broad discretion under Article 37 of WIPO Arbitration Rules (2021)	Yes, under Article 4 of WIPO Arbitration Rules (2021)	WIPO Online Case Administration Tools
				Virtual Hearings – A Partial Checklist
				Draft Procedural Order for Virtual Hearing
				WIPO Checklist for the Online Conduct of Mediation and Arbitration Proceedings

* United Nations Commission on International Trade Law (UNCITRAL) is not an arbitration institution. However, UNCITRAL Arbitration Rules are often used in ad hoc arbitrations as the rules of procedure.

Arbitration Institution	Virtual Hearing Possibility	Virtual Witness Examination Possibility	Electronic Communication/Filing Possibility	Guides
			hearing through “V Hearing	Seoul IDRC V -Hearing Guide
Singapore International Arbitration Centre (SIAC)	Yes, pursuant the arbitral tribunal's broad discretion under Rule 19(1) SIAC Arbitration Rules (2016)	Yes, pursuant the arbitral tribunal's broad discretion under Rule 25(3) SIAC Arbitration Rules (2016)	Yes, under Rule 2 and 3of SIAC Arbitration Rules (2016)	SIAC Guides: Taking Your Arbitration Remote
Swiss Arbitration Centre	Yes, under Article 27(2) of Swiss Rules of International Arbitration (June 2021)	Yes, under Article 27(5) of Swiss Rules of International Arbitration (June 2021)	Yes, under Articles 2 and 3 of Swiss Rules of International Arbitration (June 2021)	The Swiss Arbitration Hubhelps practitioners and users organise online/hybrid hearings. It is a platform that allows to find and contact providers of hearing facilities and accommodation, interpreters, court reporters, and providers of other useful services, such as video services, virtual data rooms, eDiscovery services for arbitration.
UNCITRAL Arbitration Rules*	Yes, under Articles 28(3)and 17 of UNCITRAL Arbitration Rules (2021)	Yes, under Articles 28(3)and 17 of UNCITRAL Arbitration Rules (2021)	Yes, under Articles 2 and 17 of UNCITRAL Arbitration Rules (2021)	Technical Notes on Online Dispute Resolution
Vancouver International Arbitration Center (VanIAC)	Yes, under Sections 16(b)and 25 of VanIAC International Commercial Arbitration Rules of Procedure (2022)	Yes, under Sections 16(b), 23(d)(e) of VanIAC International Commercial Arbitration Rules of Procedure (2022)	Yes, under Section 2 of VanIAC International Commercial Arbitration Rules of Procedure (2022)	VanIAC Guide: Virtual Hearing
Vancouver International Arbitration Center (VanIAC)				VanIAC Guide: Online Arbitration Platform
Vienna International Arbitration Centre (VIAC)	Yes, under Article 30 of VIAC Rules of Arbitration (2021)	Yes, pursuant the arbitral tribunal's broad discretion under Article 28(1) VIAC Arbitration Rules (2021)	Yes, under Articles 7 and 12 of VIAC Rules of Arbitration (2021)	The Vienna Protocol - A Practical Checklist for Remote Hearing
Arbitration Institution	Virtual Hearing Possibility	Virtual Witness Examination Possibility	Electronic Communication/Filing Possibility	Guides
World Intellectual Property Organization (WIPO) Arbitration and Mediation Center	Yes, under Article 55 of WIPO Arbitration Rules (2021)	Yes, pursuant the arbitral tribunal's broad discretion under Article 37 of WIPO Arbitration Rules (2021)	Yes, under Article 4 of WIPO Arbitration Rules (2021)	WIPO Online Case Administration Tools
				Virtual Hearings – A Partial Checklist
				Draft Procedural Order for Virtual Hearing
				WIPO Checklist for the Online Conduct of Mediation and Arbitration Proceedings

* United Nations Commission on International Trade Law (UNCITRAL) is not an arbitration institution. However, UNCITRAL Arbitration Rules are often used in ad hoc arbitrations as the rules of procedure.

Arbitration Institution	Virtual Hearing Possibility	Virtual Witness Examination Possibility	Electronic Communication/Filing Possibility	Guides
			hearing through “V Hearing	Seoul IDRC V -Hearing Guide
Singapore International Arbitration Centre (SIAC)	Yes, pursuant the arbitral tribunal's broad discretion under Rule 19(1) SIAC Arbitration Rules (2016)	Yes, pursuant the arbitral tribunal's broad discretion under Rule 25(3) SIAC Arbitration Rules (2016)	Yes, under Rule 2 and 3of SIAC Arbitration Rules (2016)	SIAC Guides: Taking Your Arbitration Remote
Swiss Arbitration Centre	Yes, under Article 27(2) of Swiss Rules of International Arbitration (June 2021)	Yes, under Article 27(5) of Swiss Rules of International Arbitration (June 2021)	Yes, under Articles 2 and 3 of Swiss Rules of International Arbitration (June 2021)	The Swiss Arbitration Hubhelps practitioners and users organise online/hybrid hearings. It is a platform that allows to find and contact providers of hearing facilities and accommodation, interpreters, court reporters, and providers of other useful services, such as video services, virtual data rooms, eDiscovery services for arbitration.
UNCITRAL Arbitration Rules*	Yes, under Articles 28(3)and 17 of UNCITRAL Arbitration Rules (2021)	Yes, under Articles 28(3)and 17 of UNCITRAL Arbitration Rules (2021)	Yes, under Articles 2 and 17 of UNCITRAL Arbitration Rules (2021)	Technical Notes on Online Dispute Resolution
Vancouver International Arbitration Center (VanIAC)	Yes, under Sections 16(b)and 25 of VanIAC International Commercial Arbitration Rules of Procedure (2022)	Yes, under Sections 16(b), 23(d)(e) of VanIAC International Commercial Arbitration Rules of Procedure (2022)	Yes, under Section 2 of VanIAC International Commercial Arbitration Rules of Procedure (2022)	VanIAC Guide: Virtual Hearing
Vancouver International Arbitration Center (VanIAC)				VanIAC Guide: Online Arbitration Platform
Vienna International Arbitration Centre (VIAC)	Yes, under Article 30 of VIAC Rules of Arbitration (2021)	Yes, pursuant the arbitral tribunal's broad discretion under Article 28(1) VIAC Arbitration Rules (2021)	Yes, under Articles 7 and 12 of VIAC Rules of Arbitration (2021)	The Vienna Protocol - A Practical Checklist for Remote Hearing
Arbitration Institution	Virtual Hearing Possibility	Virtual Witness Examination Possibility	Electronic Communication/Filing Possibility	Guides
World Intellectual Property Organization (WIPO) Arbitration and Mediation Center	Yes, under Article 55 of WIPO Arbitration Rules (2021)	Yes, pursuant the arbitral tribunal's broad discretion under Article 37 of WIPO Arbitration Rules (2021)	Yes, under Article 4 of WIPO Arbitration Rules (2021)	WIPO Online Case Administration Tools
				Virtual Hearings – A Partial Checklist
				Draft Procedural Order for Virtual Hearing
				WIPO Checklist for the Online Conduct of Mediation and Arbitration Proceedings

* United Nations Commission on International Trade Law (UNCITRAL) is not an arbitration institution. However, UNCITRAL Arbitration Rules are often used in ad hoc arbitrations as the rules of procedure.

Table B - Guidelines Provided by Other Arbitration Institutions Regarding Virtual Hearings

Arbitration Institution	Guide
Africa Arbitration Academy	Protocol on Virtual Hearings in Africa
Delos Dispute Resolution	Checklist on Holding Arbitration and Mediation Hearings in Times of COVID -19
FINRA Dispute Resolution Services	Arbitrator Resource Guide for Virtual Hearings
ICCA-NYC Bar-CPR	2020 Protocol on Cybersecurity in International Arbitration
Indian Arbitration Forum (IAF)	IAF Protocol on Virtual Hearings for Arbitrations
International Bar Association (IBA)	Cyber Security Guidelines
International Bar Association (IBA)	Technology Resources for Arbitration Practitioners
The Chartered Institute of Arbitrators (CIArb)	Guidance Note on Remote Dispute Resolution Proceedings
The Hague Conference on Private International Law	1970 Evidence Convention Guide to Good Practice – The Use of Video - Link
The International Council for Online Dispute Resolution (ICODR)	ICODR Video Arbitration Guidelines
United Nations Commission On International Trade Law (UNCITRAL)	Technical Notes on Online Dispute Resolution

Table C – Technology Resources for Remote Arbitration

Function	Resource	Features	Where to find?	How to use?
Virtual Hearing Platform	Bluejeans	Most prominent features for a remote hearing: Breakout room tool Recording meetings Real-time translation File sharing	Official Website	See the webpage "Getting Started With BlueJeans "
Virtual Hearing Platform	Endispute	Most prominent features for a remote hearing: Breakout room tool Recording meetings File sharing Electronic signature capability Litigation and e-discovery language support	Official Website	See the FAQ page
Virtual Hearing Platform	Google Meet	Most prominent features for a remote hearing: Breakout Room Tool Recording Meetings Private Chat Functionality Grid View of Up To 16 People File Sharing Generate Meeting Transcripts Automatically	Official Website	See Google Meet training and help webpage
Virtual Hearing Platform	GoToMeeting	Most prominent features for a remote hearing: Breakout room tool Recording meetings Show up to 25 participants on the screen at once File sharing Drawing tools	Official Website	See the FAQ page
Virtual Hearing Platform	Immediation	Most prominent features for a remote hearing: Breakout room tool Recording meetings E-signing via DocuSign Provide a holistic legal dispute resolution platform	Official Website	Arbitration product brochure is available here

Function	Resource	Features	Where to find?	How to use?
Virtual Hearing Platform	Legaler	Most prominent features for a remote hearing: Breakout room tool Recording meetings File sharing Preference-based voting for scheduling meetings Private, sharable meeting notes	Official Website	See the page "Getting Started with Legaler "
Virtual Hearing Platform	Microsoft Teams	Most prominent features for a remote hearing: Breakout room tool Recording meetings Simultaneous interpretation (through kudo) File sharing Private text chats Show up to 9 meeting participants on the screen at once	Official Website	See Microsoft Teams video training
Virtual Hearing Platform	Transperfect	Most prominent features for a remote hearing: Recording meetings File sharing 24/7 support, including to ensure all parties are connected in advance of the start of the hearing	Official Website	See the page "Centralize Arbitration Management "
Virtual Hearing Platform	TrialMax Cloud	Most prominent features for a remote hearing: Real-time display of evidence Video & other media on a secondary monitor Real-time transcript Training for all key participants Review and manage exhibits on FTI’s secure online portal	Official Website	See the page "FTI Virtual Courtroom "

Function	Resource	Features	Where to find?	How to use?
Virtual Hearing Platform	Trustpoint.one	Most prominent features for a remote hearing (witness examination): Real-time transcript Search for and highlight keywords Enables toe users to add personal notes Creates reports, and export data Introduces exhibits Enables the users to follow along or annotate the reporters’ transcript Choice between 1 and 2 way video conferences (allows the attorneys to analyze a witness without being seen, or to conduct face-to-face questioning) Training for participants	Official Website	Visit the Website
Virtual Hearing Platform	Vidyo	Most prominent features for a remote hearing: Breakout rooms Recording meetings Up to 16 participants can be viewed at once on a single screen File sharing Private chat	Official Website	See the page "Vidyo Virtual Courts and Justice "
Virtual Hearing Platform	WebEx	Most prominent features for a remote hearing Breakout room tool Recording meetings Up to 25 participants can be viewed at once on a single screen File sharing Automatic transcript	Official Website	See the FAQ page
Virtual Hearing Platform	Zoom	Most prominent features for a remote hearing: Breakout room tool Recording meetings Simultaneous interpretation File sharing In-meeting and private text chat Display up to 49 participants in a single screen	Official Website	See the page "Zoom Learning Center "

Function	Resource	Features	Where to find?	How to use?
Remote Interpretation	Interprefy	Most prominent features for a remote hearing: Simultaneous or consecutive interpretation Integrating with any online video conferencing software Listening to real-time interpreting in the language of choice Standalone web conferencing service	Official Website	See the page "The Remote Simultaneous Interpretation Guide "
Remote Interpretation	Kudo	Most prominent features for a remote hearing: Accommodates an unlimited number of languages into any meeting Real-time translation Integrate with certain conferencing platforms Include Microsoft Teams Enable the users to listen to real-time interpreting in the language of choice Offers support to those who are hearing impaired	Official Website	See the "Solutions " page
Remote Interpretation	Morningside	Most prominent features for a remote hearing: Simultaneous or consecutive interpretation On-demand services available 24/7 Cover over 200 languages	Official Website	See the "Guides " page
Remote Interpretation	Transperfect	Most prominent features for a remote hearing: Simultaneous or consecutive interpretation On-demand services available 24/7 Device-independent solutions	Official Website	See the page "Video remote interpretation "
Management and Transfer of Arbitration Data	Affinitext	Most prominent features for arbitration: Automatic pop-ups for contract definitions Makes link to other contract sections or defined terms The ability to review the history of all contract amendments Search across all relevant documents Generates a list of all contractual obligations and entitlements across a group of documents.	Official Website	See the page "Request a Demonstration "
Management and Transfer of Arbitration Data	CaseMap	Most prominent features for arbitration: • Organizes case documents and review and present information in a compelling story or timeline	Official Website	See the page "CaseMap®Cloud Support & Training "

Function	Resource	Features	Where to find?	How to use?
		Tags documents relevant identifying features to keep track of categories or issues relevant to the matter Automatically generates output categorised by date, issue or person, among others Organizes all items categorised by the user as ‘facts’ to reveal how the evidence stacks up for the case (Fact Card View) Develops a hierarchy of claims, counterclaims, and any other known arguments
Management and Transfer of Arbitration Data	Exhibit Manager	Most prominent features for arbitration: Stores links to pdf files in a database, where they can be analysed, categorised and/or annotated Inserts the pdf files in a submission where they are automatically numbered and formatted according to the user’s specifications Creates lists of exhibits. (chronological or by exhibit number), stamp exhibits and create bundles automatically Creates a fully hyperlinked electronic brief of a submission in pdf format.	Official Website	See the FAQ page
Management and Transfer of Arbitration Data	FileCloud	Most prominent features for arbitration: Secure file sharing in "public" or "private" mode Enables the users to sync and backup files and folders Provides an option to restrict users from sending and receiving data across shared or public networks when they are not connected to a trusted network Enables the users to make "view-only" document access available to the client or other parties, tribunals and institutions in an arbitration that may not necessarily be a FileCloud user.	Official Website	Visit the website
Management and Transfer of Arbitration Data	Opus Magnum	Most prominent features for arbitration: Provides a platform for hosting, editing, sorting, organising, and sharing litigation and arbitration documents Security features designed to limit access to a defined universe of users Offers search, chronology and editing features	Official Website	Visit the website

Function	Resource	Features	Where to find?	How to use?
		• Permits parties to share their finalised arbitration pleadings and submissions with the tribunal and opposing counsel through a separate ‘shared’ database
Management and Transfer of Arbitration Data	SharePoint	Most prominent features for arbitration: Provides an intranet platform enabling users to share files inside or outside their organisation Files and folders can be synced for offline viewing and editing Empowers teamwork by enabling the users to co-edit a same document Offers tools to organise and manage content in online libraries.	Official Website	See the page "SharePoint Training "
Management and Transfer of Arbitration Data	Strutlegal	Most prominent features for arbitration Creates interactive, or hyperlinked, versions of memorials, expert reports or other arbitration submissions Integrates case documentation, such as pdf, video, excel files and PowerPoint presentations Creates an index or detailed navigation bookmarks, transformation of expert reports into interactive documents, and/or creation of a modified hyperlinked version of the opposing party’s brief in order to help a party review the other side’s citations and arguments.	Official Website	See the contact page
Management and Transfer of Arbitration Data	TransCEND	Most prominent features for arbitration Enables parties, tribunals and institutions to file, exchange, present and access all arbitration documents, from request to award, in a single, secure environment Provides parties with separate rooms in which they can store, access and edit their own arbitration files directly Allows the parties to submit the materials by drag and drop in the space avoiding the rejection of files that are too large for email transfer and disputes between the parties over the precise time of submission Enables the parties to add to hearing bundles without reconstituting the entire arbitration record;	Official Website	See the contact page

Function	Resource	Features	Where to find?	How to use?
Presentation of Graphics and Evidence	Impact Trial	Most prominent features for arbitration: Handles the technical aspects of the presentation during the hearing, marking and processing exhibits, and organising the case file Offers visual communication designers to create visually engaging and persuasive graphics for a variety of applications that can be used during opening or closing statements.	Official Website	See the page "Services Offered in Technical Terms "
Presentation of Graphics and Evidence	Prezi	Most prominent features for arbitration: Provides tools to create, edit and present interactive presentations Offers a zoom/reveal function to focus on and unveil critical details as the story unfolds Compatible with Zoom, Webex, and MS Teams.	Official Website	See the page "Prezi product tutorials "
Presentation of Graphics and Evidence	RLM \| TrialGraphix	Most prominent features for arbitration: • Offers two-dimensional (2D) graphics and three-dimensional (3D) visualisations to illustrate issues or items in dispute	Official Website	See Services page
Presentation of Graphics and Evidence	SmartDraw	Most prominent features for arbitration: Allows the creation of schematic, chart and graph-based diagrams Integrates with other commonly used software such as Microsoft Office and Google Docs	Official Website	See the page "Features "
Presentation of Graphics and Evidence	TrialPad – Lit Software	Most prominent features for arbitration: An iPad application that helps organise, annotate and present evidence; Stores and accessing all relevant documents from an iPad Offers presentation tools that callout sections of documents, highlight text, create side-by-side document comparisons, edit and show video clips, add exhibit stickers to documents, search document text Enables the management of case evidence, for example, by assigning tags and issuing codes to evidence, and/or highlighting certain evidence and creating summary reports	Official Website	See the page "TrialPad Video Tutorials "

Function	Resource	Features	Where to find?	How to use?
Presentation of Graphics and Evidence	TrialTech	Most prominent features for arbitration: Enables the user to create charts, graphs, illustrations, videos, computer-generated animation and working models for producing demonstrative evidence Supports a “paperless” trial through the use of the latest developments in computer technology	Official Website	Visit the website
Presentation of Graphics and Evidence	Z Axis	Most prominent features for arbitration: develops a variety of animation, infographics, interactive animation, models and timelines, as well as video production and photography to produce demonstrative evidence offers case analysis, forensic support, and visual concept and presentation development provides an artist on-call or with the client at the hearing	Official Website	See Services page
Virtual Reality and Augmented Reality	A2L Consulting (formerly Animators at Law)	Most prominent features for arbitration: Renders animation in both 2D and 3D Develops hearing presentation strategy and designs for litigation graphics and demonstrative evidence in the tribunal setting	Official Website	Visit the website
Virtual Reality and Augmented Reality	Cogent Legal	Most prominent features for arbitration: Renders animation in both 2D and 3D Develops hearing presentation strategy and designs for litigation graphics and demonstrative evidence in the tribunal setting	Official Website	Visit the website
Virtual Reality and Augmented Reality	Courtroom Visuals	Most prominent features for arbitration: Permits high-precision 3D measuring, imaging and comparison of parts and compound structures Provides tools for inspecting components, assemblies and documenting large volume spaces, such as accident scenes, in 3D.	Official Website	Visit the website
Analytical Tools and Mind Mapping	Brainspace	Most prominent features for arbitration: • Enables the users to present data through a map-like content ‘Cluster Wheel’ and a ‘Communications Network’ view to track email traffic flows and volumes, which can then be used to organise data for fast review and reduction of data volumes	Official Website	See Training page

Function	Resource	Features	Where to find?	How to use?
		Analyses the word content of the data Detects phrases and expanding concepts to uncover adjacent material Enables the users to assign weights to discovered terms within the datasets, and then extrapolate related datasets through visualised maps or narrow datasets using the weighted terms for a more focused review Creates a bird’s-eye view of the flow and volume of email, and simplifies the view by consolidating email aliases into a single identifier representing each person. This helps with the instantaneous identification of relevant content and the people participating in the discussion Filters tools to reduce clutter and focus on the communications and content that matter
Analytical Tools and Mind Mapping	Legal Analytics by Lex Machina	Most prominent features for arbitration Enable the users to analyse trends of a certain judge that emerge from his or her judgments in prior cases Helps lawyers to identify their opposing counsels’ total open litigation cases, relevant experience in litigation and other data Assists to find tendencies in how decisions are made, and apply these tendencies to a concrete case (The application of the same features to arbitration should be checked with the provider)	Official Website	See Training page
Analytical Tools and Mind Mapping	Courtroom Visuals	Most prominent features for arbitration: • Enables the user to capture and transform ideas into clear, customizable mind maps, flowcharts, and timelines;	Official Website	See the page "Learning Tools for MindManager "
Analytical Tools and Mind Mapping	Ross Intelligence	Most prominent features for arbitration: • Enables the users to analyse unstructured information, and provide analytical responses for concrete cases from published and unpublished case law assist in preparing legal briefs by extracting quotes and key points of law from case law, and provide a quick overview of what key legal analyses are discussed within the case as they relate to a query	Official Website	Visit the website
Function	Resource	Features	Where to find?	How to use?
		• Assists the users to find other cases with similar language to strengthen specific position. (The application of the same features to arbitration should be checked with the provider)
Analytical Tools and Mind Mapping	TreeAge Pro	Most prominent features for arbitration: Enables the users to create decision trees representing the problem in a legal case Helps users evaluate and compare legal strategies, and study uncertainties in outcomes	Official website	Visit the website